Privacy Policy

1. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

• Name, email address, and contact details
• Company name and job title
• Account credentials and authentication information
• Payment information (processed securely by third-party providers)
• Communication preferences and subscription settings

Usage Information

We automatically collect certain information about your use of our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Log files and error reports
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing and maintaining our services
• Processing transactions and managing your account
• Communicating with you about our services
• Improving our products and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations
• Sending marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist in delivering our services
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent
• In connection with a business transaction (merger, acquisition, etc.)

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Incident response and breach notification procedures

5. Your Rights

Under UK data protection law, you have the following rights:

• Right to access your personal information
• Right to rectify inaccurate or incomplete data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Marketing cookies for personalised content (with consent)

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information only as long as necessary:

• Account data: While your account is active and for 2 years after closure
• Usage data: Up to 3 years for analytics and improvement purposes
• Communication records: Up to 5 years for customer service
• Legal compliance: As required by applicable laws

8. International Data Transfers

Your personal information is primarily processed within the UK. If we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Binding corporate rules
• Other approved transfer mechanisms

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications where applicable

Continued use of our services after changes indicates acceptance of the updated policy.